Motability Scheme
Get a mobility scooter, powerchair or vehicle adaptation with your mobility allowance
✓ Accredited Motability Dealer
✓ Insurance Included
✓ Servicing & Repairs Included
✓ Breakdown Cover Included
What is the Motability Scheme?
The Motability Scheme is a charitable initiative that enables people receiving qualifying mobility benefits to exchange all or part of their allowance for a new mobility scooter, powered wheelchair, or vehicle adaptation. It’s a simple, affordable way to get the mobility equipment you need without a large upfront cost.
NBR Mobility is a proud accredited Motability dealer, serving customers across Norfolk and Suffolk. Our experienced team will guide you through the entire process, from checking your eligibility to helping you choose the right equipment and completing your application.
What’s Included with Motability?
Full Insurance
Comprehensive insurance cover is included throughout your lease, protecting your equipment against theft, accidental damage, and third-party liability.
Servicing & Repairs
All routine servicing and repairs are covered, keeping your equipment in top condition. We’ll contact you when your service is due and arrange a convenient time.
Breakdown Cover
24/7 breakdown assistance is included, so if your equipment breaks down while you’re out and about, help is just a phone call away.
Battery Replacement
When your batteries need replacing due to normal wear and tear, Motability covers the cost. No unexpected expenses during your lease period.
Am I Eligible for Motability?
You may be eligible for the Motability Scheme if you receive one of the following benefits:
- Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
- Higher Rate Mobility Component of Disability Living Allowance (DLA)
- War Pensioners’ Mobility Supplement (WPMS)
- Armed Forces Independence Payment (AFIP)
You must also have at least 12 months remaining on your benefit award (or be receiving an indefinite award) to join the scheme.
Not sure if you qualify? Give us a call and we’ll help you check your eligibility.
Not Eligible for Motability? We Can Still Help.
If you don’t receive qualifying benefits, our mobility scooter and powerchair hire service offers a flexible alternative. Enjoy similar peace of mind with servicing included, free delivery, and flexible weekly or monthly terms.
Products Available Through Motability
At NBR Mobility, we offer the following through the Motability Scheme:
Mobility Scooters
From portable travel scooters to Class 3 road scooters, we have a wide range available through Motability.
Powerchairs
Indoor, outdoor, and folding powerchairs are available. Our team will help you find the right one for your needs.
Vehicle Adaptations
Hoists, ramps, swivel seats, and hand controls can help you travel independently in your own vehicle.
How Does Motability Work?
1
Check Your Eligibility
Contact us or visit our showroom. We’ll confirm you receive a qualifying benefit with at least 12 months remaining.
2
Choose Your Equipment
Try different models in our showroom or during a free home demonstration. We’ll help you find the perfect fit for your needs.
3
Complete Your Application
We’ll handle the paperwork. You’ll sign a simple agreement to exchange your mobility allowance for your chosen equipment.
4
Enjoy Your Freedom
Your new equipment is delivered and set up. Enjoy worry-free mobility with everything included in your lease.
Frequently Asked Questions
How much does it cost?
Most mobility scooters and powerchairs are available with no advance payment – you simply exchange a portion of your weekly mobility allowance. Some premium models may require a one-off advance payment. We’ll explain all costs clearly before you commit.
How long is the Motability lease?
Scooter and powerchair leases typically run for 3 years. At the end of your lease, you can choose a new model, extend your current lease, or return the equipment.
What happens if my benefits stop?
If your benefits stop or are reduced below the qualifying rate, you’ll need to return the equipment. However, Motability offers a transition support package to help in these circumstances.
Can I have both a Motability car and a scooter?
Yes, in some cases. If you receive both the higher rate mobility and the standard rate care component of your benefit, you may be able to have both. Contact us to discuss your specific situation.
Can someone else use my Motability equipment?
The equipment is leased for your personal use. However, a family member or carer can assist you with operating or transporting it. The insurance covers anyone helping you in this way.
What documents do I need to apply?
You’ll need your most recent benefit award letter showing your mobility component and the award end date. You’ll also need photo ID (driving licence or passport) and proof of address. We’ll guide you through everything when you visit.
Ready to Apply for Motability?
Visit our Diss showroom or call us to discuss your Motability options. Our friendly team is here to help.
142-144 Victoria Road, Diss, Norfolk IP22 4JN
Open Mon-Fri 9:30am-5pm, Sat 9:30am-2pm