Motability Scheme

Exchange your mobility allowance for a brand new scooter, powerchair, or vehicle adaptation. Comprehensive support throughout your lease.

No upfront cost

Everything included in your package

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Insurance included

Full comprehensive cover as standard

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Servicing & repairs

All maintenance costs covered

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Replacement batteries

New batteries when needed

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Annual allowance

£1,000 for vehicle adaptations

Full warranty

Manufacturer warranty included

Your Mobility, Your Independence

The Motability Scheme enables you to lease a brand new mobility scooter, powerchair, or vehicle adaptation by exchanging all or part of your qualifying mobility allowance. It’s a worry-free package that includes insurance, servicing, repairs, and comprehensive support throughout your lease.

With the Scheme, you can enjoy a wide range of scooters and powerchairs with affordable or nil advance payments, servicing, repairs, and breakdown cover all included as standard. Everything is designed to keep you mobile and independent.

Why Choose NBR Mobility for Motability?

  • Award-winning Motability dealer (2020, 2022)
  • Expert advice from our knowledgeable team
  • Wide range of products with nil advance payment
  • Local servicing and repairs in Norfolk & Suffolk
  • Free home demonstrations
  • Comprehensive aftercare support

Who Can Use the Motability Scheme?

You may be eligible for the Motability Scheme if you receive one of the following qualifying mobility allowances:

Personal Independence Payment (PIP)

Enhanced rate of the mobility component

Disability Living Allowance (DLA)

Higher rate mobility component

Armed Forces Independence Payment (AFIP)

Enhanced rate of mobility

War Pensioners’ Mobility Supplement

Eligible for Motability benefits

Important Notes:

  • The Scheme can only be used by people who are in receipt of a qualifying mobility allowance
  • You must have at least 12 months of your award remaining at the point of joining
  • Your allowance is paid directly to Motability in exchange for the scooter or powerchair

How the Motability Process Works

1

Check Your Award

Confirm you’re receiving a qualifying mobility allowance

2

Visit or Call

Come to our showroom or call us for expert guidance

3

Choose Your Product

Try products and select the right one for your needs

4

Complete Application

We’ll help you with all the paperwork

5

Approval & Delivery

Once approved, we’ll deliver and set up your equipment

6

Ongoing Support

Servicing, repairs, and support throughout your lease

Products Available on Motability

Mobility Scooters

Wide range from portable boot scooters to luxury 8mph road models. Many available with nil advance payment.

View scooters →

Powerchairs

Indoor and outdoor powerchairs with advanced features and exceptional maneuverability.

View powerchairs →

Vehicle Adaptations

Hand controls, steering aids, left foot accelerators, and boot hoists professionally installed.

View adaptations →

Access Payments

Some products are available with nil advance payment, while others may require an access payment. We’ll help you understand all options and find products that fit your budget. Payment plans are also available to spread the cost of any advance payment needed.

Vehicle Adaptations on Motability

If you need vehicle adaptations, the Motability Scheme provides:

Adaptations to Help You Drive

  • ✓ Hand controls
  • ✓ Steering aids
  • ✓ Foot modifications
  • ✓ Pedal extensions

Adaptations to Help You Get In and Out

  • ✓ Transfer plates
  • ✓ Swivel seats
  • ✓ Grab handles

Adaptations to Help You Store Equipment

  • ✓ Boot hoists
  • ✓ Roof boxes
  • ✓ Storage solutions

Professional Installation & Support

As specialist adaptation installers, we work with you and your dealer to supply, supply and professionally install the adaptations you need. We provide comprehensive support from initial assessment through to ongoing maintenance.

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Motability Dealer Awards

Outstanding Customer Service 2020 & 2022
We’re proud to be recognized as an award-winning Motability dealer. Our commitment to exceptional service means you’ll receive expert advice, professional support, and comprehensive aftercare throughout your Motability journey.

Frequently Asked Questions

Can I try before I commit?

Yes! We encourage you to try any product before making a decision. We offer free home demonstrations across Norfolk and Suffolk, so you can test equipment in your own environment. You can also visit our showroom in Diss to try multiple options.

What happens at the end of the lease?

At the end of your lease period, you simply return the product to us and, if you’re still eligible, you can choose a new product. We handle all the paperwork and make the transition as smooth as possible. There are no hidden charges for normal wear and tear.

Can I take my scooter on holiday?

Yes, you can take your Motability scooter anywhere within the UK. For trips abroad, breakdown cover may vary, so it’s best to check with us before traveling. We can advise on insurance and any additional considerations for international travel.

What if my mobility needs change?

If your needs change significantly during your lease, we can discuss options with Motability. In some cases, it may be possible to change your product early. We’ll work with you to ensure you always have the right equipment for your current needs.

Is servicing really included?

Yes, all servicing, repairs, and maintenance are included in your Motability package at no extra cost. We provide local servicing in Norfolk and Suffolk, and our technicians will keep your equipment in perfect working order throughout your lease.

Ready to Get Started?

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Check Your Award

Confirm your eligibility online or give us a call

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Book Appointment

Schedule a showroom visit or home demonstration

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Get Expert Advice

Speak to our Motability specialists today

Call us today on 01379 651 600 to discuss your Motability options or visit our showroom at 142-144 Victoria Road, Diss, Norfolk, IP22 4JN.

Ready to Get Started?

Let our expert team guide you through the process and find the perfect solution for your needs.

Get In Touch

Fill out the form below and we'll get back to you as soon as possible.

📞 Call Now: 01379 651 600