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Customer Reviews & Testimonials

We value our customers' feedback and are proud to serve the Norfolk and Suffolk community. Read what our customers have to say about their experience with NBR Mobility.

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Award-Winning Customer Service

Motability Dealer Awards
Commended 2022
Motability Dealer Awards
Commended 2020

These awards are based on direct customer feedback and recognise our commitment to exceptional service in the mobility sector.

Find Us on Google

NBR Mobility

5(50+ reviews)
Google

Read our customer reviews and see why families across Norfolk and Suffolk trust us with their mobility needs.

What Our Customers Value Most

Family Business Values

As a family-run business since 2001, we treat every customer like family. Our personal approach and attention to detail set us apart from larger chains.

Expert Knowledge

With over 23 years of experience, our team understands mobility challenges and can recommend the best solutions for your specific needs.

After-Sales Support

We don't just sell equipment - we provide ongoing support, servicing, and repairs to ensure your mobility aid continues to serve you well.

Quick Response

When you need help, we're here. Our team responds quickly to enquiries and can often provide same-day service for urgent needs.

Common Customer Feedback

"Thank you for your exceptional service and support. It's refreshing to work with a company that truly cares about their customers."

Customers appreciate our knowledgeable staff who take time to explain options

Many mention our competitive prices and value for money

Quick response times and flexible appointment scheduling are frequently praised

Customers value our ongoing support and maintenance services

Share Your Experience

Have you used our services? We'd love to hear about your experience. Your feedback helps us continue to improve and helps others make informed decisions.

Ready to share your story?

Leave us a Google review or contact us directly