Service & Repair in Norfolk & Suffolk
Expert servicing and repairs for all mobility equipment
✓ All Makes & Models
✓ Home Visits Available
✓ Qualified Engineers
✓ Genuine Parts
Keep Your Equipment Running Smoothly
At NBR Mobility, we understand how important your mobility equipment is to your independence. Our experienced engineers provide comprehensive servicing and repairs for all types of mobility equipment, whether you purchased it from us or elsewhere.
Regular servicing extends the life of your equipment, ensures your safety, and can prevent costly breakdowns. We offer both workshop-based repairs at our Diss showroom and home visits across Norfolk and Suffolk.
What We Service & Repair
Mobility Scooters
Full servicing, battery replacements, tyre changes, motor repairs, and electrical fault diagnosis for all scooter types including portable, pavement and road scooters.
Powerchairs
Controller repairs, joystick replacements, motor servicing, battery checks and seating adjustments for indoor, outdoor and folding powerchairs.
Stairlifts
Annual safety checks, rail lubrication, battery replacements, fault diagnosis and emergency callouts for straight, curved and outdoor stairlifts.
Rise & Recline Chairs
Motor repairs, handset replacements, mechanism adjustments and upholstery repairs for single and dual motor rise and recline chairs.
Adjustable Beds
Motor servicing, handset repairs, mattress platform adjustments and electrical fault diagnosis for profiling and adjustable beds.
Wheelchairs
Tyre and wheel replacements, brake adjustments, footrest repairs, frame straightening and general maintenance for manual wheelchairs.
Our Service Options
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Workshop Repairs
Bring your equipment to our fully-equipped workshop in Diss for servicing and repairs. Ideal for smaller items or when you can arrange transport.
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Home Visits
Our engineers can visit your home across Norfolk and Suffolk. Essential for stairlifts, larger equipment, or if you have mobility difficulties.
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Emergency Callouts
Urgent breakdown? We offer priority callouts for essential equipment failures. Call us and we will do our best to get you mobile again quickly.
Frequently Asked Questions
How often should I service my mobility scooter?
We recommend servicing your mobility scooter at least once a year, or every 12 months of regular use. If you use your scooter daily or for longer journeys, you may benefit from more frequent servicing every 6 months. Regular servicing keeps your scooter safe, reliable and can extend its lifespan significantly.
Do you repair equipment not bought from NBR Mobility?
Yes, absolutely. Our engineers are experienced with all makes and models of mobility equipment, regardless of where you purchased it. We stock a wide range of parts and can source others quickly if needed.
How much does a service cost?
Service costs vary depending on the type of equipment and whether it is a workshop or home visit. Please call us on 01379 651 600 for a quote. We always provide transparent pricing with no hidden fees, and we will advise you of any additional costs before carrying out repairs.
Can you collect and deliver my equipment?
Yes, we offer a collection and delivery service for equipment that needs workshop repairs. This is particularly useful for mobility scooters and powerchairs. Please contact us to arrange collection from your home in Norfolk or Suffolk.
How quickly can you repair my equipment?
Many repairs can be completed the same day if parts are in stock. More complex repairs or those requiring specialist parts may take a few days. For urgent repairs on essential equipment, we prioritise callouts to minimise your downtime. We will always keep you informed of progress.
Do you offer service contracts or maintenance plans?
Yes, we offer annual service contracts for stairlifts and other equipment that provide peace of mind with scheduled maintenance and priority callouts. Contact us to discuss the options available for your equipment.
Need a Service or Repair?
Call our team to book a service or discuss your repair needs