VAT Exemption on Mobility Equipment
Save 20% on eligible mobility products if you have a qualifying condition
✓ No disability registration required
✓ Simple declaration form
✓ No medical proof needed
What is VAT Exemption?
VAT (Value Added Tax) is normally charged at 20% on most goods and services in the UK. However, the government provides VAT relief on certain products designed to help people with disabilities or long-term health conditions live more independently.
This means if you qualify, you can purchase eligible mobility equipment from NBR Mobility completely VAT-free — saving you 20% on your purchase. This isn’t a discount we apply; it’s a UK government entitlement.
For example: A mobility scooter priced at £2,400 inc. VAT would cost you just £2,000 with VAT exemption.
Who Qualifies for VAT Exemption?
According to HMRC, you qualify for VAT relief if you have a physical or mental impairment that affects your ability to carry out everyday activities. You do not need to be registered disabled or receiving disability benefits.
You May Qualify If You Have:
- Arthritis or joint conditions
- Stroke or neurological conditions
- Parkinson’s disease
- Multiple sclerosis (MS)
- COPD or breathing difficulties
- Heart conditions
- Diabetes complications
- Visual impairment or blindness
- Mobility limitations
- Chronic pain conditions
- Terminal illness
- Any condition affecting daily activities
You Do NOT Qualify If:
- You are elderly but otherwise fit and healthy
- You have a temporary injury (e.g., broken leg)
- The product is not for your personal use
Important: Age alone does not qualify you for VAT exemption. However, many age-related conditions (such as arthritis, heart disease, or reduced mobility) do qualify.
Which Products Are VAT Exempt?
VAT relief applies to products designed or adapted for personal or domestic use by someone with a qualifying condition. At NBR Mobility, the following products are eligible:
Mobility Equipment
- Mobility Scooters
- Powerchairs
- Wheelchairs
- Walking Frames & Rollators
- Walking Sticks & Crutches
Home Adaptations
- Stairlifts
- Rise & Recline Chairs
- Adjustable Beds
- Bath Lifts & Shower Seats
- Grab Rails & Ramps
Also Covered
- Installation & delivery
- Servicing & repairs
- Spare parts & batteries
- Accessories for eligible products
- Daily Living Aids
How to Claim VAT Exemption at NBR Mobility
Claiming VAT exemption is simple. There’s no need to apply to HMRC or provide medical evidence.
1
Choose Your Product
Visit our showroom or speak to our team about the mobility equipment you need.
2
Complete Declaration
Sign a simple declaration form confirming you have a qualifying condition. No medical proof required.
3
Save 20%
We remove the VAT from your purchase automatically. You pay the VAT-free price.
Frequently Asked Questions
Do I need to be registered disabled?
No. You do not need to be registered disabled, receive disability benefits, or have a blue badge. You simply need to have a condition that affects your daily activities.
Do I need a doctor’s note or medical evidence?
No medical proof is required. You simply sign a declaration confirming that you have a qualifying condition. This is a legal declaration, so it must be truthful.
Can someone buy on my behalf?
Yes. A family member, friend, or carer can purchase VAT-exempt equipment on behalf of someone with a qualifying condition. They would sign the declaration on behalf of the person who will use the product.
I’m elderly – do I automatically qualify?
Age alone does not qualify you for VAT exemption. However, if you have any age-related conditions such as arthritis, heart disease, reduced mobility, breathing difficulties, or poor vision, you would likely qualify. If you’re unsure, please ask our team.
Does VAT exemption apply to servicing and repairs?
Yes. VAT relief also applies to installation, servicing, repairs, maintenance, spare parts, batteries, and accessories for eligible mobility equipment. See our Service & Repair page for more information.
What’s the difference between VAT exemption and a discount?
VAT exemption is a government entitlement, not a discount from the retailer. The retailer does not charge or collect VAT on the sale. This means you save the full 20% VAT amount.
Official Government Information
For full details on VAT relief for disabled people, visit the official HMRC guidance:
Not Sure If You Qualify?
Our friendly team is happy to help you understand if VAT exemption applies to your situation. Call us or visit our showroom in Diss.